Request received
Nice — it’s on the desk now. A real person will get back to you within the hour (07:00–23:00), or first thing tomorrow if it’s late.
While you wait
What happens next
01
Desk reads it
Your note lands with the duty manager — the person who actually controls the bookings.
02
You get a reply
Availability, options and a straight price. If your first pick is gone, we offer the next best thing.
03
You confirm
One reply locks it in. No deposits for standard rooms — we settle in person at the desk.
Need it faster than an email?
Call +61 434 877 745 — the desk answers around the clock.
Call +61 434 877 745 — the desk answers around the clock.
